Shipping and Return
- We accept all major credit and debit cards through Paypal. We do not accept checks or money orders.
Shipping & Handling
- We use United States Postal Service Priority Mail (USPS) to ship your order.
- At this time, we only accept orders within the United States and only ship to contiguous United States.
- The shipping costs varies depending on the products and it will be shown before you submit the order.
- Teas have varying weights. If you are unhappy with the (unopened/unused) teas you ordered or have an order discrepancy, please report any problems within 10 calendar days of receipt of your order.
- We do not refund for opened cans of tea or accessories. The customer pays for the return of unopened cans of tea and/or broken items (e.g. teapots, infusers, mugs, etc.).
- To return an item, login to your account and select the order you are returning. Click “REFUND” and select the items you wish to return. Or email us at: firstname.lastname@example.org We will contact you with instructions on how to return. Please keep original packaging. Note that the customer pays the return postage fee.